Legal Hub

01

Who we are

Lancaster Builds LLC dba RELO NYC operates this website and is responsible for the personal information it collects to provide these services. A job seeker does not need an employer account or an employer email address to use a free account.

02

Information we collect

• Accounts: Email address, account identifier, authentication information provided by our sign-in service, and profile details you choose to provide. If you use a social sign-in provider, we receive the account information that provider supplies for sign-in.
• Saved jobs and preferences: Jobs you save, optional job-search and notification preferences, and associated timestamps. Search preferences may include your interest in visa sponsorship or relocation support.
• Optional uploads: A résumé you choose to upload, its file information, and information needed to associate it with your account. You do not need to upload a résumé to browse jobs.
• Newsletter: Your email address, subscription/consent details and information needed to manage delivery and unsubscribe requests.
• Get Settled waitlist: Your email address, the page where you joined, signup time and your account identifier if you were signed in. Joining this waitlist does not subscribe you to the jobs newsletter or request a partner introduction.
• Messages and requested services: Information you send through contact forms or support requests. If you explicitly request an optional partner introduction where that feature is available, we collect the information needed for that request and provide the relevant disclosures.
• Technical information: Server logs and security information, which may include IP address or a privacy-preserving derivative, browser/device information, timestamps and pages requested. Analytics may collect browser identifiers, page views, interactions, referring pages and approximate location.

Please do not submit Social Security numbers, bank account details or other sensitive documents that we have not requested.

03

How we use information

We use information to operate accounts and saved jobs; remember preferences; deliver the newsletters you request; notify waitlist subscribers when Get Settled opens; respond to messages; protect the website against abuse; and understand and improve how the website is used.

New accounts receive a one-time welcome email after email verification. Account creation does not subscribe you to marketing emails. Our weekly jobs digest is separate and requires an explicit opt-in. You can stop it through the unsubscribe link in each digest or your account email preferences; necessary account and security messages are unaffected.

We classify publicly available job postings, including with automated rules and AI-assisted tools. Those classifications describe postings and employers; they are not employment decisions about you.

04

How we share information

With service providers: We use providers for authentication, hosting, database/file storage, communications and analytics. These include Clerk for sign-in, Resend for account emails and opt-in job newsletters, and Google Analytics/Google Tag Manager for website analytics and tag delivery. Providers process information as needed for the services they supply.

Applications: Applying takes you to the employer’s or applicant-tracking provider’s website. Information you submit there is governed by that site’s privacy policy. RELO NYC does not receive the application you submit on that external site. We do not share your saved-job list or privately stored résumé with an employer or partner.

Optional introductions: Where an optional partner introduction is available, we share relevant details at your request to facilitate that introduction. Joining the Get Settled waitlist alone does not share your contact information with partners.

As required by law: We may disclose personal information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of RELO NYC, our users, or the public.

In a business transfer: If RELO NYC is acquired, merged, or its assets are sold, personal data may be transferred as part of that transaction. We will notify affected users before data becomes subject to a materially different privacy policy.

We do not sell, rent, or share personal information with third parties for their own marketing purposes.

05

Optional résumé storage

Uploaded résumés are private to the account that uploaded them; they are not made available to employers, partners or other users. You may remove your résumé, and deleting your account also deletes its stored résumé files. We do not make uploaded résumés public as part of a job application.

06

Cookies and analytics

We use necessary cookies and related browser storage for authentication, security, private-preview access and your selected light/dark theme. Your theme choice is saved in a cookie and localStorage.

We also use Google Analytics and Google Tag Manager on relo-nyc.com outside private preview. Analytics can use cookies or similar identifiers to measure visits and interactions. These tags are not loaded on the www host, Replit-hosted staging sites or private previews. Google may process the information on its infrastructure under its applicable terms and privacy information.

We use PostHog to measure job views, clicks to apply, use of visa or relocation filters, account creation, saved jobs and Get Settled waitlist signups. Browser analytics use an anonymous identifier and localStorage; signed-in activity is associated only with our internal account ID, and that identity is reset on sign-out. We do not send PostHog your email address, name, office or home address, résumé, free-text searches, full page URLs or referring URLs. PostHog IP-based geolocation, session replay, automatic interaction capture and heatmaps are disabled. PostHog tracking is disabled for admin pages, the www host, Replit-hosted staging sites and private previews. PostHog processes analytics on its infrastructure as our service provider.

You can manage cookies and localStorage through your browser. Blocking necessary storage may affect sign-in or saved preferences. You can unsubscribe from newsletters using the unsubscribe option in those emails. To leave the Get Settled waitlist, contact the privacy address below.

07

Data retention

We retain account information and saved jobs while your account is active or as needed to provide the service. Account deletion removes account-associated data and stored résumés, subject to information we must retain for legal, security or compliance purposes.

We retain newsletter subscription information to manage the subscription and consent/unsubscribe records. We retain waitlist information to manage the list and the Get Settled launch notification, unless you ask us to remove it. Limited records may remain where necessary to respect opt-outs, prevent abuse or meet legal obligations. Previously signed legal disclosures may have separate legal retention requirements.

You may request deletion using the privacy contact below. We will process deletion requests within 30 days, subject to any legal retention obligations.

08

Your rights and choices

Depending on where you are located, you may have rights regarding your personal information, including the right to: access the data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict certain processing; and receive a copy of your data in a portable format.

To exercise any of these rights directly with RELO NYC, contact us using the details below. We will respond within 30 days.

09

Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include access controls, encrypted data transmission, and secure cloud storage.

No system is completely secure. In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities as required by applicable law.

10

Children’s privacy

The website is designed for use by adults (18 and older). We do not collect personal information directly from children, and children are not permitted to create accounts or use the website.

If you believe we have received information about a child in a manner inconsistent with this policy, please contact us and we will address it promptly.

11

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active account holders by email or through a notice on the website at least 14 days before taking effect. The “Effective” date at the top of this document reflects the most recent update.

12

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Lancaster Builds LLC dba RELO NYC
privacy@relo-nyc.com
relo-nyc.com

Signed real estate disclosures

If you electronically sign real estate referral disclosures, we retain the signed documents, their template versions, signature dates, signer names and email addresses, and the associated signature audit evidence (including IP address and user agent) for legal compliance, including after you delete your account. These retained records are private and accessible only to authorized signers while their account or signing access remains active and authorized RELO NYC administrators. Signed copies are emailed only to the signers and RELO NYC administrators, not the receiving agent. Other account data, including résumés, is deleted under our account-deletion policy. To request a paper copy, contact hello@relo-nyc.com.

01

What RELO NYC Does

RELO NYC is a relocation platform that helps you organize and manage your move to New York City. Through the Platform you can access relocation task checklists, neighborhood guides, a curated directory of service providers, document storage, and tools to coordinate with your employer’s HR team.

RELO NYC is a software platform, not a licensed real estate broker, moving company, immigration attorney, or financial advisor. Any licensed services you access through the Platform are provided by independent third-party partners. RELO NYC facilitates introductions — it does not provide those services directly and is not responsible for them.

02

Your Account

You must be at least 18 years old to use the Platform. By creating an account, you confirm that the information you provide is accurate and that you are authorized to submit any documents or data you upload.

You are responsible for keeping your login credentials secure. If you access the Platform through your employer’s account, your employer may have visibility into your relocation progress and the information you submit. If you have questions about what your employer can see, ask your HR contact.

We may suspend or terminate your account if you violate these Terms or use the Platform in a way that harms other users or RELO NYC.

03

Your Information

To use the Platform effectively, you’ll submit personal information including your name, contact details, current and destination addresses, housing preferences, employer information, and any documents you choose to upload (such as a lease or employment letter).

We use this information to help coordinate your relocation and connect you with relevant service providers. We do not sell your data or use it for advertising. For full details on how we handle your information, see our Privacy Policy tab.

04

Connecting with Service Providers

The Platform may introduce you to vetted third-party service providers — including movers, real estate agents, corporate housing providers, school consultants, and others — based on your relocation needs. When you request an introduction, we may share relevant details from your profile with that provider to facilitate the connection.

Any agreement you enter into with a service provider is solely between you and that provider. RELO NYC does not guarantee the quality, availability, pricing, or outcome of any third-party service. You should conduct your own due diligence before engaging any provider’s services.

RELO NYC may receive a referral fee from service providers when an introduction leads to a completed transaction. This does not affect the price you pay.

05

Acceptable Use

You agree to use the Platform only for its intended purpose — managing your relocation to New York City — and in compliance with all applicable laws. You agree not to: submit false or misleading information; attempt to access other users’ accounts or data; upload malicious content; scrape or copy Platform content without permission; or use the Platform in any way that could harm RELO NYC or other users.

06

Platform Content

The Platform includes neighborhood guides, cost estimates, vendor listings, and other informational content to help with your relocation. This content is provided for general guidance only and may not reflect current market conditions, availability, or your specific circumstances. It is not legal, financial, real estate, or immigration advice.

Any AI-assisted summaries or document processing on the Platform are tools to help you organize information — not professional advice. Always verify important details with a qualified professional before making decisions.

07

Intellectual Property

The Platform and all its content — including software, design, guides, and tools — are owned by Lancaster Builds LLC. You may use the Platform for your personal relocation purposes only. You may not copy, reproduce, or redistribute Platform content without written permission.

You retain ownership of any documents and personal data you submit. By uploading content to the Platform, you grant RELO NYC a limited license to store and process it solely to provide you with the service.

08

Disclaimer & Limitation of Liability

The Platform is provided “as is” and “as available.” We work hard to keep it running smoothly, but we can’t guarantee it will always be uninterrupted or error-free. RELO NYC is not liable for any service interruptions, data loss, or issues arising from your use of the Platform or your interactions with third-party service providers.

No reliance. You acknowledge that the Platform’s content — including neighborhood guides, cost estimates, vendor listings, and any AI-assisted summaries — is provided for general informational purposes only. You represent that you have not relied on any such content as professional, legal, financial, real estate, or immigration advice in making any decision, and that you have sought independent professional guidance where appropriate.

Liability cap. To the maximum extent permitted by law, RELO NYC’s total liability to you for any claim arising from your use of the Platform is limited to $100 or the total amount you paid to RELO NYC in the three months preceding the claim, whichever is greater. In no event shall RELO NYC be liable for any indirect, incidental, consequential, special, or punitive damages.

09

Indemnification

You agree to indemnify, defend, and hold harmless RELO NYC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform in violation of these Terms; (b) any content or data you submit to the Platform; (c) your interactions with any third-party service provider introduced through the Platform; or (d) any misrepresentation you make in connection with your account.

10

Dispute Window & Class Action Waiver

Dispute window. Any claim or dispute arising from your use of the Platform must be raised in writing within 90 days of the event giving rise to the claim. Claims not raised within this window are permanently waived to the fullest extent permitted by law.

No class actions. All disputes must be brought in your individual capacity only. You waive any right to bring or participate in any class action, collective action, or representative proceeding against RELO NYC. Claims may not be consolidated with those of any other user without RELO NYC’s written consent.

11

Termination

You may stop using the Platform at any time. If you’d like your account and data deleted, contact us at privacy@relo-nyc.com. We will process deletion requests within 30 days.

If you access the Platform through your employer’s account, your access may end when your employer’s subscription ends or when your employer removes you from their account.

12

Governing Law & Disputes

These Terms are governed by the laws of the State of New York. If you have a dispute with RELO NYC, please contact us first — most issues can be resolved quickly. If we can’t resolve it informally, disputes shall be submitted to binding arbitration in New York County under AAA rules, except that either party may seek injunctive relief in court.

13

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we’ll notify you by email or through the Platform at least 14 days before the changes take effect. Continuing to use the Platform after that date means you accept the updated Terms.

14

Contact

Lancaster Builds LLC dba RELO NYC
hello@relo-nyc.com
relo-nyc.com

01

The Platform

RELO NYC provides employer organizations with tools to manage employee relocations to New York City. The Platform includes an HR admin dashboard, relocation policy and budget management tools, a transferee task and document portal, a curated directory of vetted service providers, and reporting on relocation activity.

RELO NYC is a software platform, not a licensed relocation management company, real estate broker, moving company, or legal services provider. Licensed or professional services accessed through the Platform are provided by independent third-party partners. RELO NYC facilitates those introductions and is not responsible for the services partners deliver.

02

Accounts & Authorized Users

Company may designate one or more administrators to manage its account. Administrators may invite employees (“End Users”) to access the Platform. Company is responsible for all activity that occurs under its account, including activity by administrators and End Users it enables.

Company agrees to keep account credentials confidential, maintain accurate account information, and promptly notify RELO NYC of any unauthorized access or suspected security breach. RELO NYC reserves the right to suspend accounts that violate these Terms or pose a risk to the Platform.

03

Subscription & Fees

Access to the Platform is provided under a subscription. Specific fees, billing cadence, and included features are defined in the applicable order form or agreement signed between Company and RELO NYC. In the absence of a signed order form, the then-current pricing published at relo-nyc.com/contact-us/ applies.

Fees are due in accordance with the billing terms in the applicable order form. Late payments may result in suspension of Platform access after reasonable notice. RELO NYC may update its pricing with 30 days’ written notice. Continued use after the effective date of a price change constitutes acceptance.

All fees are non-refundable except as required by law or expressly stated in a signed order form. If Company disputes a charge, it must notify RELO NYC in writing within 30 days of the invoice date.

04

Data Responsibilities

Company is the data controller for personal information submitted to the Platform about its employees and authorized users (“Company Data”). RELO NYC acts as a data processor, handling Company Data only as directed by Company and as described in our Privacy Policy tab.

Company represents that it: (a) has obtained all necessary consents and has legal authority to submit its employees’ personal information to the Platform; (b) has informed End Users that their relocation data will be processed through RELO NYC and directed them to our Privacy Policy; and (c) will comply with all applicable data protection laws in connection with its use of the Platform.

RELO NYC will not sell Company Data or use it for purposes unrelated to providing the Platform. Upon account termination, Company Data is available for export for 30 days, after which it may be deleted in accordance with our data retention practices.

05

Acceptable Use

Company agrees to use the Platform only for its intended purpose — managing employee relocations to New York City — and in compliance with all applicable laws, including employment, privacy, and anti-discrimination law.

The following are prohibited: submitting false or fraudulent information; using the Platform to discriminate against employees on any protected basis; attempting to gain unauthorized access to the Platform or other accounts; scraping, reverse engineering, or reselling Platform access; and uploading malicious code or harmful content.

06

Third-Party Service Providers

The Platform connects End Users with vetted independent service providers including movers, real estate professionals, corporate housing providers, school consultants, and others (“Partners”). RELO NYC does not employ Partners, does not control the services they provide, and is not responsible for the quality, safety, pricing, legality, or outcome of any transaction between an End User and a Partner.

RELO NYC may receive referral fees from Partners when introductions lead to completed transactions. These fees are independent of and do not affect Company’s subscription pricing.

Company acknowledges that its employees’ use of Partner services is governed by the terms of those independent relationships. Company should conduct appropriate due diligence on any Partners whose services will be incorporated into its relocation policy.

07

Intellectual Property

The Platform — including its software, design, content, tools, and underlying technology — is owned by Lancaster Builds LLC and protected by applicable intellectual property laws. These Terms do not transfer any ownership rights in the Platform to Company.

Company retains ownership of all Company Data. By submitting data to the Platform, Company grants RELO NYC a limited license to store, process, and display that data solely as necessary to provide the Platform services.

Any feedback, suggestions, or ideas Company provides about the Platform may be used by RELO NYC without restriction or compensation.

08

Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other in connection with the Platform, including pricing, product roadmaps, and business information. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Confidentiality obligations survive termination of these Terms for a period of two years.

09

Disclaimer of Warranties

The Platform is provided “as is” and “as available.” RELO NYC makes no warranty that the Platform will be uninterrupted, error-free, or secure. RELO NYC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

No reliance. Company acknowledges that Platform content — including neighborhood guides, vendor listings, cost estimates, and AI-assisted document summaries — is provided for general informational purposes only and does not constitute professional, legal, financial, or real estate advice. Company represents that it has not relied on such content as a substitute for independent professional guidance in administering its relocation program.

10

Limitation of Liability

To the maximum extent permitted by law, RELO NYC’s total aggregate liability to Company for any claims arising under or related to these Terms shall not exceed the total fees paid by Company to RELO NYC in the three months preceding the claim. In no event shall RELO NYC be liable for any indirect, incidental, consequential, special, or punitive damages — including loss of data, revenue, or business opportunity — even if advised of the possibility of such damages.

10a

Indemnification

Company agrees to indemnify, defend, and hold harmless RELO NYC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) Company’s use of the Platform in violation of these Terms; (b) any data Company submits to the Platform, including any failure to obtain required employee consents; (c) Company’s relocation policies or decisions made using the Platform; or (d) any claim by an employee arising from Company’s administration of its relocation program.

10b

Dispute Window & Class Action Waiver

Dispute window. Any claim or dispute arising from Company’s use of the Platform must be raised in writing within 90 days of the event giving rise to the claim. Claims not raised within this window are permanently waived to the fullest extent permitted by law.

No class actions. All disputes must be brought in Company’s individual capacity only. Company waives any right to bring or participate in any class action, collective action, or representative proceeding against RELO NYC.

11

Term & Termination

These Terms remain in effect for the duration of Company’s subscription. The subscription term is defined in the applicable order form and auto-renews unless either party provides 30 days’ written notice of non-renewal prior to the end of the current term.

Either party may terminate immediately upon written notice if the other: materially breaches these Terms and fails to cure within 15 days of written notice; becomes insolvent or ceases to operate; or engages in conduct that is fraudulent or illegal.

Upon termination, Company’s access to the Platform will be disabled. Accrued payment obligations, and Sections 4, 7, 8, 9, 10, 12, and 13 survive termination.

12

Governing Law & Disputes

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. The parties agree to attempt informal resolution of any dispute before initiating formal proceedings. Disputes that cannot be resolved informally shall be submitted to binding arbitration in New York County under AAA rules, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.

13

General

Entire Agreement. These Terms, together with any applicable order form, constitute the entire agreement between RELO NYC and Company regarding the Platform and supersede all prior discussions or agreements.

Amendments. RELO NYC may update these Terms with 30 days’ notice to active Clients. Continued use after the effective date constitutes acceptance.

Assignment. Company may not assign its rights under these Terms without RELO NYC’s prior written consent. RELO NYC may assign these Terms in connection with a merger, acquisition, or sale of substantially all its assets.

Severability. If any provision is found unenforceable, the remaining provisions continue in full force.

Waiver. Failure to enforce any provision shall not constitute a waiver of future enforcement.

Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

14

Contact

Lancaster Builds LLC dba RELO NYC
hello@relo-nyc.com
relo-nyc.com

01

Independent Contractors

Each party is an independent contractor. Nothing in any partner agreement creates a partnership, joint venture, agency, franchise, or employment relationship between RELO NYC and a partner. Neither party has authority to bind the other to any obligation, contract, or representation.

Each party is solely responsible for its own taxes, employees, subcontractors, insurance, and compliance with applicable laws in connection with its own operations.

02

Referral Tracking & Payment

A referral is considered qualified when a customer introduced by RELO NYC completes a paid transaction with the partner within the window specified in the signed agreement. The specific referral fee amount and tracking method (link, code, or direct introduction) are defined in the signed agreement.

Partners are responsible for maintaining accurate records of completed referral transactions and notifying RELO NYC when a qualified referral converts. Payment of referral fees is due within 30 days of the qualifying transaction, unless otherwise agreed in writing.

RELO NYC reserves the right to audit referral records with reasonable notice. Disputed referrals should be raised in writing within 30 days of the relevant payment date.

03

Non-Exclusivity

Unless expressly stated otherwise in a signed agreement, all partner relationships with RELO NYC are non-exclusive. Both parties remain free to enter into similar arrangements with third parties, refer customers to competing services, and operate their businesses without restriction.

04

Representations & Compliance

Each party represents that it: (a) has full authority to enter into the relevant partner agreement; (b) will perform its obligations in compliance with all applicable federal, state, and local laws and regulations; and (c) holds any licenses, permits, or registrations required for its operations.

Partners providing regulated services (including but not limited to real estate, moving, housing, or financial services) are solely responsible for ensuring their own regulatory compliance. RELO NYC does not warrant or guarantee the quality, safety, or legality of any partner’s services.

05

Limitation of Liability

RELO NYC’s role in partner relationships is limited to making introductions and facilitating referrals. RELO NYC is not a party to any transaction between a partner and a referred customer, and accepts no liability for any claims, damages, losses, or disputes arising from services delivered by a partner.

To the maximum extent permitted by law, neither party shall be liable to the other for any indirect, incidental, consequential, special, or punitive damages arising out of or related to a partner agreement, even if advised of the possibility of such damages. Each party’s total aggregate liability under any partner agreement shall not exceed the total referral fees paid or payable in the three months preceding the claim.

06

Confidentiality

Each party agrees to keep confidential any non-public business information disclosed by the other party in connection with a partner relationship, including but not limited to pricing, customer data, and referral volumes. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Confidentiality obligations survive termination of any partner agreement for a period of two years.

07

Term & Termination

The term of each partner relationship is defined in the signed agreement. Unless otherwise stated, agreements auto-renew annually and may be terminated by either party with 30 days’ written notice.

Either party may terminate immediately upon written notice if the other party: (a) materially breaches these Terms or a signed agreement and fails to cure within 15 days of notice; (b) becomes insolvent or ceases to operate; or (c) engages in conduct that is fraudulent, illegal, or materially harmful to the other party’s reputation.

Referral fees earned prior to termination remain payable. Sections 5, 6, 8, 9, and 10 of these Terms survive termination.

08

Intellectual Property & Co-Marketing

By entering into a partner agreement, each party grants the other a limited, non-exclusive, royalty-free license to use its name, logo, and brand assets solely for the purpose of identifying the partnership in marketing and promotional materials. This includes, without limitation: listing the partner on the RELO NYC website and platform, referencing the partnership in social media, press, pitch materials, and co-branded content, and displaying each party’s logo alongside the other’s in partner directories, landing pages, or email communications.

RELO NYC may publicly identify active partners as vetted service providers on its platform and in its marketing materials. Partners are similarly free to reference their relationship with RELO NYC — including use of the RELO NYC name and logo — in their own marketing, website, and client-facing materials, provided such use accurately represents the nature of the relationship.

Each party agrees to use the other’s brand assets in a manner consistent with any brand guidelines provided, and to avoid any use that is misleading, disparaging, or likely to cause confusion. Either party may request removal of specific uses of its brand assets with reasonable written notice, and the other party will comply within 10 business days.

No license is granted to modify, alter, or create derivative works from either party’s brand assets, or to use them in a manner that implies endorsement of unrelated products or services. All other intellectual property rights remain the sole property of their respective owners.

09

Governing Law & Disputes

These Terms and all partner agreements are governed by the laws of the State of New York, without regard to conflict of law principles. The parties agree to attempt to resolve any dispute informally before initiating formal proceedings.

Any dispute that cannot be resolved informally shall be submitted to binding arbitration in New York County, New York, under the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.

10

General

Entire Agreement. A signed partner agreement together with these Terms constitutes the entire agreement between the parties with respect to its subject matter, and supersedes all prior discussions, representations, or agreements.

Amendments. RELO NYC may update these Terms from time to time. Material changes will be communicated to active partners with at least 30 days’ notice. Continued participation in a partner relationship after the effective date of an update constitutes acceptance of the revised Terms.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.

Waiver. Failure by either party to enforce any provision shall not constitute a waiver of future enforcement.

Notices. Notices under these Terms should be sent in writing to hello@relo-nyc.com or to the address on file in the relevant signed agreement.